Shipping policy
Shipping Policy
Order Processing
All of our products are handcrafted and made to order. Because of this, processing times may vary depending on the product, current order volume, and complexity of your order.
Manifolds
- Manifolds typically ship within 7–14 business days.
- Processing times may be extended during periods of high order volume.
- If there is a significant delay with your order, we will update you as soon as possible.
Intercoolers
- Intercoolers typically ship within 7 business days.
- Processing times may be extended during periods of high order volume.
- If there is a significant delay with your order, we will update you as soon as possible.
Other Products
- Products not specifically listed above may have varying lead times depending on the product and order requirements.
- Any applicable product-specific lead time will be stated on the individual product page.
- Orders are processed in the order they are received.
By placing an order, you acknowledge and agree to the applicable processing and lead times stated above.
Shipping
Once your order has been completed, it will be shipped using the carrier selected at checkout.
After your order ships, you will receive a shipping confirmation email containing your tracking number. Please allow up to 48 hours for tracking information to update.
Shipping transit times are estimates provided by the carrier and are not guaranteed.
Address Accuracy
Customers are responsible for providing a complete and accurate shipping address.
Orders returned due to an incorrect or undeliverable address may require additional shipping charges before they can be reshipped.
Delivery
Once a package has been marked as delivered by the shipping carrier, responsibility for the shipment transfers to the customer.
If you believe your package has been lost or stolen after delivery, please contact the shipping carrier directly. We are happy to assist by providing shipment documentation or helping initiate a carrier claim when possible.
Shipping Delays
We are not responsible for delays caused by:
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Weather
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Carrier delays
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Customs inspections
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Holidays
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Natural disasters
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Other events outside of our control
Order Changes & Cancellations
Orders may only be changed or canceled within 24 hours of purchase. After production has begun, orders cannot be canceled or modified.
Refused or Unclaimed Packages
If a package is refused or returned because it was unclaimed, refused, or an incorrect address was provided, the original shipping charges are non-refundable. Additional shipping charges will apply if the customer requests the order to be shipped again.
International Orders
International customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country.
Questions
If you have any questions about your order or our shipping policy, please contact us before placing your order. We are happy to provide an estimated production timeline based on our current workload.
