UNITRONIC WARRANTY INFORMATION
YOUR SATISFACTION, GUARANTEED
Unitronic stands behind its Performance Software & Hardware to deliver its Clients with the performance, quality, and reliability the brand has been established on. Unitronic offers a hassle free, no questions asked 15-day Satisfaction Guarantee on its Performance Software and a Limited Lifetime Warranty to the original Client on its Performance Hardware. UniConnect and UniConnect+ devices are not applicable for the 15-Day Satisfaction Guarantee.
Our goal is to enhance your vehicle's performance, while ensuring the advertised power figures are met. Our risk-free guarantee exists to bring you peace of mind, so rest assured that Unitronic will go the extra mile for you, every time. To take advantage of our 15-Day Satisfaction Guarantee, simply return to the Authorized Dealer for a reflash back to stock and a refund (less installation fees, labor, or taxes) UniConnect and UniConnect+ devices are not applicable for the 15-Day Satisfaction Guarantee.
We are here to serve you and build on our solid reputation, one satisfied customer at a time. That's why all original owners of Unitronic Performance Software benefit from this risk-free guarantee.
Unitronic Performance Hardware products are backed by a limited-lifetime warranty to the original owner/purchaser against manufacturer or craftsmanship defects. In the unfortunately circumstances that you must take advantage of this warranty coverage, proof of original purchase from Unitronic or an Authorized Unitronic Dealer must be provided. Some products require professional installation and therefore installation must be performed by a Unitronic Authorized Dealer or equally qualified professional VW/Audi specialty workshop to qualify for warranty coverage. Please contact Unitronic for more details.
UNITRONIC SOFTWARE GUARANTEE
Unitronic ECU software upgrades are designed to offer your vehicle the highest level of performance and reliability, and by offering a non-transferable lifetime limited warranty, we are setting the precedent even higher for the ECU tuning industry.
This warranty does not cover any ECU parts, any mechanical issues or defective components unrelated to software installation. Unitronic reserves the right to refuse any warranty claim if problems arise from improper installation, misuse, or abuse. Further, Unitronic reserves the right to inspect the ECU for evidence of tampering or misuse. If such is the case, the claim may be denied.
If a manufacturer's ECU update overwrites the Performance Software, Unitronic and its dealers will happily reinstall it for you. In such a case, installation charges may apply and may vary between dealers.
For more information please visit our website or contact our Head Office at 1-866-341-2447. Unitronic reserves the right to refuse any refund claims if the request is judged to be inappropriate or dishonest.
UNITRONIC HARDWARE WARRANTY
Unitronic Performance Hardware Products carry a Limited Lifetime Warranty to the original retail purchaser ("consumer") against manufacturing defects or craftsmanship flaw. Warranty only applicable on Unitronic Hardware purchased from Unitronic or an Authorized Unitronic Dealer or Distributor. Original proof of purchase required.
Warranty coverage may be excluded if installation was not performed by Unitronic, Unitronic Authorized Dealer or other certified VAG specialty mechanic, or if product was modified, installed improperly, or used in any way, not intended by the manufacturer. This warranty does not cover labor, consequential damage to vehicle or vehicle components, shipping costs, loss of use of vehicle, loss of time or revenues, or other incidental damage or loss of use.
Product usage in Motorsports may result in denial of warranty claim, as operating conditions are inherently abusive in nature and fall outside of normal operating conditions. Upon verification and acceptance of warranty coverage by Unitronic, Unitronic will repair or replace the defective product.
Unitronic reserves the right to accept or deny warranty coverage at their full discretion. Warranty claims must be submitted to Unitronic within 48 hours of product defect.